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Response:24 hours
Available:24/7
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Available:Mon-Fri 9AM-6PM PST
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Frequently Asked Questions
Getting Started
How do I create my first video?
What image formats are supported?
How many free credits do I get?
Credits & Billing
How does the credit system work?
What payment methods do you accept?
Can I get a refund?
Do credits expire?
Video Generation
How long does video generation take?
What video resolutions are available?
Can I customize the video style?
Why did my video generation fail?
Account & Security
How do I reset my password?
Can I change my email address?
Is my data secure?
How do I delete my account?
Downloads & Usage
How do I download my videos?
What video format do you provide?
Can I use generated videos commercially?
How long are videos stored?
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